Security is not a feature.
It's how we build.
EntraDesk is architected from the ground up with security at every layer — from isolated client environments to encrypted data at rest, audited source code, and SOC 2 compliant infrastructure.
Secure by Architecture
Built on a modern, decoupled stack with security boundaries at every level.
Separated Frontend & Backend
EntraDesk uses a fully decoupled architecture — React and React Native on the frontend, Laravel on the backend. The API layer is the only communication bridge, ensuring the backend is never directly exposed to end users. This separation reduces the attack surface and allows each layer to be secured, scaled, and audited independently.
Secure API Layer
Every API endpoint is protected by token-based authentication, request rate limiting, input validation, and CORS policies. Built on Laravel's battle-tested security primitives including CSRF protection, SQL injection prevention via Eloquent ORM, and XSS sanitization. All API traffic is encrypted over HTTPS/TLS 1.3.
True Tenant Isolation
Every client operates in their own isolated environment — not a shared database with filters.
Isolated Client Environments
Unlike traditional SaaS platforms that store all customers in a single shared database, EntraDesk provisions isolated environments for each client. Each tenant gets their own database schema, storage namespace, and configuration scope. This means one client's data is never co-mingled with another's — even at the infrastructure level.
This architecture eliminates entire categories of vulnerabilities common in multi-tenant SaaS: cross-tenant data leaks, shared resource exhaustion, and cascading failures. Each environment can be independently backed up, restored, and audited.
Access Control & Authentication
Granular permissions, multi-factor authentication, and enterprise identity management.
RBAC & IAM
Role-Based Access Control with unlimited custom roles and granular, field-level permissions. Define exactly who can view, create, edit, or delete any resource across all 14 modules. Supports hierarchical roles, department-scoped access, and permission inheritance.
Two-Factor Authentication
All user accounts support 2FA via authenticator apps (TOTP). Administrators can enforce 2FA organization-wide, require it for specific roles, or allow optional opt-in. Failed login attempts are rate-limited and logged.
SSO & Enterprise Identity
Integrate with your existing identity provider via SAML 2.0 or OAuth 2.0. Supports Azure AD, Okta, Google Workspace, and custom LDAP directories. Centralize user provisioning and de-provisioning through your IdP.
Encryption Everywhere
Your data is encrypted in transit, at rest, and at the row level for sensitive fields.
HTTPS / TLS 1.3
All data in transit is encrypted using TLS 1.3. HSTS headers are enforced, and all HTTP traffic is automatically redirected to HTTPS. Certificate management is handled through AWS Certificate Manager with automatic renewal.
Encryption at Rest
All databases and storage volumes are encrypted at rest using AES-256 via AWS Key Management Service (KMS). Encryption keys are managed by AWS KMS with automatic rotation policies. Backups are also encrypted.
Row-Level Encryption
Sensitive data fields — such as personal identifiers, financial records, and credentials — are encrypted at the application level using Laravel's built-in encryption (AES-256-CBC). Even with database access, these fields remain unreadable without the application key.
Infrastructure & Compliance
Hosted on AWS with industry-standard certifications and continuous monitoring.
AWS Infrastructure
EntraDesk runs on Amazon Web Services — the world's most comprehensive cloud platform. Our infrastructure leverages AWS services including EC2, RDS, S3, CloudFront, ElastiCache, and SQS. AWS data centers maintain SOC 1, SOC 2, and SOC 3 certifications, as well as ISO 27001, ISO 27017, and ISO 27018 compliance.
Certifications & Compliance
Our hosting infrastructure meets the most rigorous compliance standards. AWS data centers are certified for SOC 2 Type II, ISO 27001, PCI DSS Level 1, and HIPAA. EntraDesk inherits these physical and environmental controls, and adds application-level security measures on top.
AWS WAF & Shield
Protected by AWS Web Application Firewall against SQL injection, XSS, and other OWASP Top 10 threats. AWS Shield provides DDoS protection at the network and transport layers.
AWS CloudTrail Audit Logs
Every infrastructure action is logged via AWS CloudTrail, providing a complete audit trail for compliance reviews. Application-level audit logs track user actions, data changes, and access events.
99.9% Uptime SLA
Multi-AZ deployments with automated failover, health checks, and auto-scaling ensure high availability. Infrastructure is monitored 24/7 via AWS CloudWatch with automated alerting and incident response.
Application Security
Security practices baked into our development lifecycle and codebase.
Audited & Certified Source Code
EntraDesk's source code undergoes regular third-party security audits. Independent security firms review our codebase for vulnerabilities, logic flaws, and adherence to OWASP guidelines. Audit results are documented and remediated on a strict timeline.
Secure Development Practices
Our 30+ engineering team follows secure development lifecycle (SDLC) practices including mandatory code reviews, automated static analysis (SAST), dependency vulnerability scanning, and CI/CD pipeline security gates. No code reaches production without passing security checks.
Laravel Security
Built on Laravel's proven security framework: Eloquent ORM prevents SQL injection, Blade templating auto-escapes XSS, and built-in CSRF tokens protect form submissions. Session management uses encrypted, httpOnly cookies.
React Frontend Security
React's virtual DOM and JSX auto-escaping prevent XSS by default. Content Security Policy (CSP) headers restrict script sources. All API calls use token-based auth with automatic token refresh and secure storage.
Mobile Security
The React Native mobile app uses certificate pinning, secure keychain storage for tokens, biometric authentication support, and encrypted local data. App binaries are obfuscated and signed for both iOS and Android.
Data Protection & Privacy
Your data belongs to you. We protect it, and we give you control over it.
GDPR Compliance
Full compliance with EU General Data Protection Regulation. Support for data export, right to deletion, consent management, and data processing agreements (DPA).
Automated Backups
Daily automated backups with point-in-time recovery via AWS RDS. Backups are encrypted and stored in a separate AWS region for disaster recovery. 30-day retention by default.
Incident Response
Documented incident response procedures with defined severity levels, escalation paths, and SLA-backed response times. Customers are notified within 24 hours of any confirmed data breach.
Security at a Glance
Have security questions?
Our team is happy to discuss EntraDesk's security posture in detail, share audit reports, or complete your vendor security questionnaire.